Inventory Process
The general steps taken before, during, and after a comprehensive inventory are
as follows:
Contact Us
We will then set up an appointment for your inventory and go over some pre-visit
questions to better determine your needs. We may request to visit your home or
business before the appointment to give you a more accurate price quote. We
require the homeowner to be present during the inventory. Evening and weekend
appointments are available for your convenience.
Walk-through
Upon arrival for your scheduled appointment, we will request a walk-through or
your home. We will ask that you point out items of interest, such as
collectibles, items in storage areas, etc... This will provide an opportunity to
get to know us and give you a comfort level with having us in your home. The
walk-through will also provide us with a better feel for your home contents, the
level of detail required and the estimated time required.
Review and Deposit
Following the walk-through, we'll review our service options, confidentiality
agreement and payment terms. Our policy is to collect a 50% deposit on the day
of your inventory with the balance due upon delivery of the finished product.
The Inventory
We begin the recording process by going room to room, photographing
and recording the details of your belongings; descriptions,
etc…). You may be involved as much or as little as you like, although, we do
encourage client participation to ensure maximum accuracy. You can help provide
the item values as we go or we can sit down following the inventory. We do
require you to be present during the documentation
of jewelry and any other small, high-priced items you may want us to document.
Once the interior inventory has been completed, we will photograph
the exterior of your home. At this point, if you have any outbuildings, we will
check the time to ensure that we can complete an inventory of your garage and/or
shed.
If documenting outbuildings will cause us to exceed the agreed upon time, you
can determine whether we should stop or continue at our hourly rate. We do our
absolute best to finish your home, garage and outbuildings within the time
allowed however forgotten items may be discovered during the inventory process,
requiring additional time to document.
Final Package
Following your on-site inventory we will take the recorded data back to our
office, upload the photos, and update our secure business software. We will then
create your comprehensive inventory package containing printed reports, CD or
DVD,
Protection Plus Software and Client Information Package. Any private
information that we have on paper will either be shredded or provided to you in
your package.
Delivery
Once your inventory package is ready, we will call to set up an appointment and
personally deliver it to your home. We'll review the package, which typically
takes approximately 15 minutes and collect the final payment. It typically takes
5-7 business days to prepare your final package following the on-site inventory.
Review
You will have 14 days to review the reports and inform us of any corrections
that need to be made. After 14 days a small fee will apply to perform any
updates to your inventory. If would like us to store a copy of your data CD or
DVD, it
will be kept in a fire-proof, secure safe for additional security. If you would
like us to provide a copy of your inventory data to your insurance company, we
will be happy to do so at no extra cost.
Contact:
Magnolia Business and Home
Inventory Services, LLC
PO Box 1434, Lexington, SC 29071
Tel: 803-356-3058
FAX: 803-356-3058
Internet:
sales@magnoliainventory.com
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